Refund policy
Refund Policy
Return Window We offer a 30-day return guarantee. If you're not satisfied with your purchase, you may request a return within 30 days of receiving your order.
14-Day Cooling-Off Period for EU Customers Under the EU Consumer Rights Directive, customers in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without providing any reason.
Return Conditions Items must be unused, unwashed, and returned in their original packaging with tags attached. The following items are non-returnable: customized products and unsealed hygiene items.
Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us immediately at ireneren0501@gmail.com. We will prioritize resolving the issue with a replacement or full refund.
Refund Processing Refunds will be issued to the original payment method within 10 business days of receiving and inspecting the returned item. If you haven't received your refund after this period, please check with your bank or payment provider before contacting us.
Contact RS Enjoy Design Email: ireneren0501@gmail.com Business Address: No.54 Hengxi Street, Yinzhou, Ningbo, Zhejiang, China TEL: +86 87932505
在当前页面点击"退款政策"，将以上内容替换现有内容并保存即可。